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Digital Marketing · Specialized service

Email Marketing services

Email is the channel you own, no algorithm deciding who sees it, no per-click cost. We run email marketing that earns its place in the inbox: campaigns people open, newsletters people read and lifecycle flows that retain.

What we build with email marketing

Campaign strategy

What to send, to whom, when, email planned around the customer lifecycle, not a weekly blast.

Newsletter production

Content and design that people actually open, the newsletter that builds a relationship.

List management

Segmentation, hygiene and growth: the list kept healthy and engaged.

Performance optimization

Opens, clicks and conversions tracked, the content and timing improving over time.

About Email Marketing

Email earns its reputation when it is treated as a relationship rather than a broadcast. The businesses that get the most from it send fewer, more relevant messages to segmented audiences on a rhythm they can sustain, and they pay close attention to whether messages reach the inbox at all.

We start by looking at what you already have: the list and where it came from, past campaign results, your sending domain and its authentication (SPF, DKIM and DMARC), and the points in your customer journey where an email could help, a welcome, an unanswered enquiry, a post-purchase check-in, a reason to come back.

Then we build a plan that mixes regular campaigns and newsletters with automated lifecycle flows, write and design the emails, and report on what matters: replies, clicks, revenue and list health, not just open rates, which have become unreliable.

How we approach Email Marketing

  1. List and deliverability check

    Sources, consent, hygiene and domain authentication reviewed first, since mail that lands in spam can't perform.

  2. Segmentation

    Audiences divided by behaviour, purchase history or interest so each message is relevant to the person receiving it.

  3. Campaign and newsletter calendar

    A realistic sending rhythm planned around launches, seasons and content you can actually produce.

  4. Lifecycle flows

    Welcome, nurture, abandoned-cart or enquiry follow-up and win-back sequences that run automatically.

  5. Testing and reporting

    Subject lines, timing and content tested, with results tied to clicks, conversions and revenue.

What you get

  • Deliverability and list health review
  • Segmentation plan, set up in your email platform
  • Email templates designed to match your brand
  • Written campaigns, newsletters and automated flows
  • Consent and unsubscribe handling set up correctly
  • Monthly report: delivery, clicks, conversions, revenue and list growth

What we measure

Delivery and spam rate

Whether mail reaches inboxes, which every other metric depends on.

Click and reply rate

A better signal of interest than opens, which mail privacy features now distort.

Revenue or conversions per send

What each campaign and flow actually produced for the business.

List growth and churn

New subscribers against unsubscribes, so the list stays healthy and engaged.

How we work

  1. Discovery

    We map how the work actually moves today, tools, handoffs, bottlenecks, before proposing anything.

  2. Scope & fixed quote

    You approve a written scope and a fixed price. The number on the proposal is the number on the invoice.

  3. Design

    Screens, flows and structure designed around the people who'll use them, not a generic template.

  4. Build in weekly increments

    Working software you can click through every week. No six-month black box.

  5. Test & launch

    Real-data testing, staged rollout, data migration and team walkthrough before go-live.

  6. Maintain & improve

    Post-launch support included, then ongoing maintenance or the next phase when you're ready.

Technologies we work with

Email platformsSegmentationCampaign productionAnalytics

Where email marketing fits

  • Companies sitting on an unused list
  • Retention and repeat business
  • Nurture between purchase and repeat

Relevant work

More digital marketing services

  • SEO : Technical SEO, content and audits that turn search into a channel.
  • Social Media Management : Strategy, content and community that stays consistent.
  • Web Development : Marketing sites, web applications and portals: fast, accessible and built to rank.
  • Content & Creative : Copy, content systems and creative production for every channel.
  • AI Automation : The follow-ups, data entry and handoffs your team does by hand, automated.

Frequently asked questions

Is email still worth it?

It's the highest-ROI channel for most businesses. You own the list, the message lands, and it costs almost nothing per send.

We have a list but never email it: where to start?

With a real strategy: what to send, who to send it to, and a rhythm you can sustain. We build it and run it.

Which email platform do you use?

We recommend the platform that fits your needs and budget, for example Mailchimp, Klaviyo, Brevo or HubSpot, and can set one up for you if you don't have one.

Will you email people who haven't opted in?

No. We only send to people who have opted in or have a legitimate existing relationship, with clear unsubscribe handling, which protects both your reputation and deliverability.

How often should we send?

As often as you have something relevant to say and can keep up. For many businesses that is a regular newsletter plus automated flows, and we will set a rhythm you can sustain.

What about open rates?

We still track them, but treat them cautiously because mail privacy features inflate them. Clicks, replies and conversions tell you more.

Need email marketing?

Tell us what you're building or what should stop being manual. We'll scope it and quote it fixed. Reply within one working day.